Important: This document is a template for your community app. Have it reviewed by a qualified attorney in your jurisdiction before launch. Replace bracketed placeholders with your legal entity name, address, and contact details.
This Privacy Policy describes how [YOUR LEGAL ENTITY NAME] collects, uses, discloses, and safeguards information when you use the website, mobile application, and related services (collectively, the “Services”). By using the Services, you agree to this Privacy Policy. If you do not agree, do not use the Services.
1. Information we may collect
We may collect:
- Account data: name, email address, phone number, username, password or authentication credentials, and profile information you choose to provide.
- Location data: with your permission, precise or approximate location to show nearby drivers (when you opt in), recommend stops, or support community features. You may disable location in your device settings; some features may not work without it.
- Availability and social features: information you submit when indicating you are available to meet, join activities, or message other users.
- User content: reviews, photos, comments, recommendations (e.g., food, parking, shops, hotels), and reports you post.
- Device and log data: IP address, device type, operating system, app version, crash logs, and usage events.
- Communications: messages you send to us (e.g., support email).
2. How we use information
We use information to:
- Provide, maintain, and improve the Services;
- Create and manage accounts;
- Show relevant community content and optional proximity-based features you enable;
- Send service-related notices and, where allowed, community updates (you may opt out of marketing where applicable);
- Detect abuse, fraud, and security issues;
- Comply with law and enforce our Terms of Service.
3. How we share information
We may share information:
- With other users as directed by your settings (for example, when you choose to show availability or post public recommendations).
- With service providers who assist us (hosting, analytics, email delivery, customer support) under contractual obligations to protect data.
- For legal reasons if required by law, regulation, legal process, or to protect rights, safety, and security.
- In a business transfer such as a merger or acquisition, subject to appropriate notices where required.
We do not sell your personal information for money [adjust if your business model differs].
4. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, or export personal data, or to object to or restrict certain processing. California residents may have additional rights under the CCPA/CPRA; EU/UK residents may have rights under the GDPR. To exercise rights, contact us at [PRIVACY EMAIL]. We may verify your request as permitted by law.
5. Data retention
We retain information as long as needed to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type.
6. Security
We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure.
7. Children
The Services are not intended for children under 16 (or the age required in your region). We do not knowingly collect personal information from children. Contact us if you believe we have done so.
8. International transfers
If you access the Services from outside [YOUR COUNTRY], your information may be processed in [COUNTRY/IES] where laws may differ. We take steps as required by applicable law for cross-border transfers.
9. Third-party links and services
The Services may link to third-party sites or integrate third-party tools. Their privacy practices are governed by their own policies.
10. Changes
We may update this Privacy Policy. We will post the new version and update the “Last updated” date. Material changes may require additional notice as required by law.
11. Contact
For privacy questions or requests: [PRIVACY EMAIL]
Mailing address: [YOUR LEGAL ADDRESS]